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  FAQ
Q1. How do I order?
Q2. Whom should I call if I have a problem with my order?
Q3. Can I see a proof of my order?
Q4. Can I cancel my order?
Q5. When will my order be delivered?
Q6. Can I have my ordered delivered to customer directly?
Q1. How do I order?
Please contact our sales representatives at (626) 581-3777 or send us an e-mail to sales@compuexpertusa.com
Your assigned sales representative will contact you and guide you through the ordering process.
To help us expedite your order, you could download forms from the download center ahead and discuss the detail when you contact us.
Q2. Whom should I call if I have a problem with my order?
Your assigned sales representative serves as your single point of contact. Feel free to discuss your concern to the representative at any time. If your sales representative is not available, our experience customer service staff will follow up with your request and inform your sales representative.
Q3. Can I see a proof of my order?
A pdf file of the graphic images will be available to you before we print the media.
You can also request an actual copy before we start our production.
Q4. Can I cancel my order?
Once the proof copy is accepted, we will not be able to make any changes, corrections and/or cancellations.
In the event that we are unable to produce your order due to unsatisfactory artwork or any other cause, your sale representative will contact you to resolve the problem.
Q5. When will my order be delivered?
Production of most orders will take 2-10 business days. Delivery depends on the method of shipment you have chosen.
Your sales representative will confirm the specific delivery date of your order once the proof copy is accepted.
Q6. Can I have my ordered delivered to customer directly?
Yes. You may specify recipient and delivery address to have your products shipped to your customer directly.
Our sales representative will confirm package option with you when you place order.
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